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Privacy Policy

Introduction


At Num Num Pizza, a cloud kitchen serving delicious pizzas and food items, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and share your data when you visit our website www.numnumpizza.pk, place an order for pizzas or other food items, or interact with our services. By using our website and services, you agree to the practices described in this policy.


Information We Collect


We collect various types of information to provide you with the best service possible. The types of information we collect include:

Personal Identification Information:


1. Personal Identification Information:


  • Name
  • Email address
  • Phone number
  • Delivery address
  • Payment information (credit/debit card details, mobile wallet details)


2. Non-Personal Identification Information:


  • Browser type and version
  • IP address
  • Device type
  • Pages visited on our website
  • Referrer URLs


3. Cookies:


Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device to collect non-personal data such as your preferences and browsing behavior.


How We Use Your Information


We use the information we collect from you for the following purposes:


1. To Process Orders:

We use your personal information to confirm, process, and deliver your orders for pizzas and other food items. This includes verifying payment, confirming your delivery address, and sending order updates.


2. To Improve Our Services:


Your feedback and browsing data help us optimize our website, improve our food menu, and enhance customer service.


3. To Send Promotional Communications:



With your consent, we may send you promotional emails, special offers, and updates about Num Num Pizza and our food offerings. You can opt-out of these communications at any time by clicking the "unsubscribe" link in our emails.


4. ​To Personalize User Experience:


We use cookies and other tracking technologies to personalize content and advertisements and to improve the functionality of our website.


Sharing Your Information


We value your privacy and will not share, sell, or rent your personal information to third parties, except in the following cases:


Service Providers:


We may share your personal information with third-party service providers who assist with operations such as payment processing, order delivery, and customer support. These providers are bound by confidentiality agreements and are only allowed to use your information to perform their functions.


2. Legal Compliance:


We may disclose your information when required by law or in response to a legal request (e.g., a court order or government inquiry).


3. Business Transfers:


In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner or successor business.


Data Retention


We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. If you wish to request deletion of your personal data, please contact us at [email protected].


Data Security


We employ reasonable security measures to protect your personal data from unauthorized access, alteration, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure, so we cannot guarantee absolute security.


Your Rights and Choices

You have the following rights regarding your personal information:


1.Access:


You may request access to the personal information we hold about you.


2. Correction:


If any of your personal information is incorrect or outdated, you have the right to request corrections.


3. Deletion:


You may request the deletion of your personal data, subject to legal obligations we may have to retain certain data.


4. Opt-Out:


You may opt-out of receiving promotional communications at any time by clicking the "unsubscribe" link in the email or contacting us directly.


5. Withdrawal of Consent:


If we rely on your consent to process your data, you may withdraw that consent at any time.


Third-Party Links


Our website may contain links to external websites or third-party services. These websites are not governed by this Privacy Policy. We are not responsible for the privacy practices of other websites, so we encourage you to read their privacy policies when visiting these sites.


Children's Privacy


Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to remove such information.


Changes to this Privacy Policy


We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised. By continuing to use our services after any changes, you agree to the updated Privacy Policy.


Contact Us


If you have any questions, concerns, or requests related to this Privacy Policy, please contact us:

Email: [email protected]

Phone: 03000112557

Whatsapp Chat: 03000112557

This policy now reflects your cloud kitchen setup and includes your food products. Let me know if you'd like any further changes!