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Return Policy

Return & Refund Policy – Num Num Pizza

At Num Num Pizza, we take pride in serving fresh and delicious pizzas. Since food items are perishable, we have a no return policy once an order has been delivered. However, we strive to ensure customer satisfaction, and we’re here to help if you have any concerns about your order.


Refund & Replacement Policy

We offer refunds or replacements under the following conditions:


✅ Wrong Order Delivered – If you receive the wrong pizza or items that are different from what you ordered.

✅ Damaged or Poor Quality Food – If your order arrives damaged, cold, or not up to our quality standards.

✅ Missing Items – If any paid item is missing from your order.


How to Request a Refund or Replacement

If you face any issues with your order, please contact us within 30 minutes of delivery with the following details:

📌 Order Number

📌 A clear photo of the issue (if applicable)

📌 Description of the problem


You can reach us at 03000112557 via call, WhatsApp Chat: 03000112557 Or Email: [email protected]


Refund Process

  • Refunds (if applicable) will be processed within [1] business days to your original payment method or as store credit.
  • Replacements will be sent as soon as possible.
  • We appreciate your understanding and support. Happy eating!